LABÉAU is the strongest all-round choice for salons and spas in Sabah and Sarawak: booking, POS, packages and memberships, tiered commission, stock, WhatsApp confirmations and reminders, multi-outlet reporting for outlets that are far apart, room and therapist scheduling for resort spas, and LHDN MyInvois e-invoicing at checkout, from RM174.92/month with a 30-day free trial.
For Borneo
Salon and spa software for Sabah, Sarawak and Brunei
Borneo’s beauty and wellness trade runs on distance. Outlets in Kota Kinabalu, Kuching and Miri are hours apart, resort spas sit on islands and in highlands reached by boat or mountain road, and a real share of clients are visitors — divers heading for Semporna, climbers coming down from Kinabalu, travellers crossing from Brunei. One system has to hold all of it together.
Quick answer
Salon and spa software for Borneo has to connect outlets that are far apart, serve local regulars and tourists from the same diary, and handle three different tax situations. Sabah, Sarawak and Labuan are Malaysia, so LHDN MyInvois e-invoicing applies to businesses in scope — including consolidated e-invoices for walk-in clients — and LABÉAU files it at checkout alongside booking, POS, packages, commission and WhatsApp reminders, from RM174.92/month. Brunei has no VAT or GST, so a Bruneian salon or spa needs the operation without a national e-invoice, priced in Brunei dollars. Kalimantan is Indonesia, where LABÉAU runs in Bahasa Indonesia with Indonesian tax invoicing configured during onboarding.
Last updated 27 August 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
What Borneo salons and spas need
Distance shapes almost every requirement. An owner in Kota Kinabalu cannot drop into the Sandakan outlet on a Tuesday, a resort spa on an island cannot wait for a technician, and a visitor who books from a dive boat is not going to phone to reschedule.
Multi-outlet reporting, so outlets hours apart are run from one screen.
A front desk that keeps working through unreliable connections outside the cities.
WhatsApp bookings, confirmations and deposits for visitors and resort guests.
A walk-in queue alongside the booked diary for tourist trade.
Room and therapist scheduling for resort, island and highland spas.
Packages and memberships for the local regulars who carry the business between seasons.
LHDN MyInvois e-invoicing in Sabah, Sarawak and Labuan, with an interface in Bahasa Melayu, Chinese and English.
Sabah: Kota Kinabalu, the islands and the highlands
Kota Kinabalu carries most of Sabah’s city salon and spa trade, and its resort spas stretch out to the islands of Tunku Abdul Rahman Park, the dive resorts of Semporna and Mabul, and the cool-climate retreats of Kundasang below Mount Kinabalu. Sandakan and Tawau add their own outlets and client bases. An operator with a city salon and a resort spa needs both on one system, with each outlet’s revenue, stock and therapists reported on its own.
Sarawak: Kuching, Miri, Sibu and Bintulu
Kuching’s salons, day spas and the beach resorts at Damai serve a steady local base and a tourism trade that grows around the city’s festivals. Miri, close to the Brunei border, draws clients from across it. Sibu and Bintulu are working towns with loyal regulars. Sarawak businesses follow the same LHDN MyInvois rules as the rest of Malaysia, and LABÉAU files e-invoices from checkout wherever a business is in scope.
Labuan and Brunei
Labuan is a Malaysian federal territory, so a Labuan salon or spa gets LABÉAU in full, including LHDN e-invoicing. Brunei has no VAT or GST and no national e-invoicing requirement, so a salon or spa in Bandar Seri Begawan needs the operation itself — booking, POS, packages, commission, stock and reporting — priced in Brunei dollars, with WhatsApp confirmations and reminders. Malaysian operators in Miri and Limbang who serve Bruneian clients can run the whole relationship from one system.
Kalimantan
The Indonesian side of Borneo — Balikpapan, Samarinda, Pontianak and Banjarmasin — runs on WhatsApp and QRIS. LABÉAU works in Bahasa Indonesia, prices in rupiah, records each payment method separately, and is configured for Indonesian tax invoicing during onboarding.
Borneo at a glance
| Area | Tax invoicing | Currency | LABÉAU fit |
|---|---|---|---|
| Sabah — Kota Kinabalu, Sandakan, Tawau, Semporna | LHDN MyInvois | MYR | Full — e-invoice filed at checkout |
| Sarawak — Kuching, Miri, Sibu, Bintulu | LHDN MyInvois | MYR | Full — e-invoice filed at checkout |
| Labuan | LHDN MyInvois | MYR | Full — e-invoice filed at checkout |
| Brunei — Bandar Seri Begawan | No VAT/GST e-invoice | BND | Full operation; no national e-invoice needed |
| Kalimantan — Balikpapan, Pontianak | Indonesian tax rules | IDR | Full — Indonesian interface, tax configured |
Summary as of September 2026, for orientation only — confirm tax obligations with a local accountant.
The bottom line
For salons and spas in Sabah, Sarawak and Labuan, LABÉAU is a complete system: bookings, POS, packages, commission, stock, WhatsApp reminders, multi-outlet reporting for businesses spread across long distances, and LHDN MyInvois e-invoicing at checkout. Bruneian salons and spas get the same operation priced in Brunei dollars with no e-invoice to file, and Kalimantan businesses get it in Bahasa Indonesia with Indonesian tax invoicing configured.
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Frequently asked questions
Sabah, Sarawak and Labuan follow the same LHDN MyInvois rules as the rest of Malaysia, so whether a particular business must issue e-invoices depends on its revenue and implementation phase, not on its state. For businesses in scope, LABÉAU submits e-invoices at checkout, including consolidated e-invoices for walk-in clients.
Yes. Brunei has no VAT or GST and no national e-invoicing requirement, so a Bruneian salon or spa uses LABÉAU for the full operation — booking, POS, packages, commission, stock, WhatsApp reminders and reporting — with prices in Brunei dollars.
With a multi-outlet system that reports each location separately and together. LABÉAU shows revenue, stock, staff performance and packages for every outlet on one dashboard, lets packages and memberships be redeemed across branches, and keeps each outlet’s e-invoices and rosters in order.
One that takes WhatsApp bookings and deposits from visitors, schedules rooms and therapists together, runs a walk-in queue, sells packages and retail, and keeps working through unreliable connectivity. LABÉAU covers all of that and files LHDN e-invoices at checkout, since Semporna and its islands are in Sabah.
All four are Malaysian-built systems. TunaiPro and Bookit are lower-cost options for a single outlet, and Aoikumo suits aesthetic clinics that need clinical records. LABÉAU is strongest for businesses that need booking, POS, packages, tiered commission, WhatsApp marketing, room and therapist scheduling for resort spas, and multi-outlet reporting across long distances in one system with LHDN e-invoicing. The full comparison is in our guide to salon management systems in Malaysia.
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