Aesthetic clinics in Malaysia typically use either a clinical platform such as Aoikumo, Pabau or Clinicminds where a doctor-led medical record is central, or an operational platform such as LABÉAU where treatment courses, machine and room allocation, commissions, retail and LHDN e-invoicing are the priority. LABÉAU is published from RM174.92/month with a 30-day free trial; the clinic-native platforms are generally quote-based apart from Pabau, which publishes pricing.
For aesthetic clinics
Aesthetic & beauty clinic software
An aesthetic clinic sits between a salon and a medical practice. The booking, retail and commission problems are a salon’s; the consultation, course-of-treatment and record-keeping problems are not. LABÉAU covers the operational half properly and integrates with how clinics actually work.
Quick answer
For aesthetic and beauty clinics in Malaysia and Singapore, LABÉAU handles the operational core — consultation-to-treatment scheduling, multi-session treatment courses and packages with accurate redemption, room and machine allocation, tiered practitioner commissions, deposits, WhatsApp follow-up and LHDN/IRAS e-invoicing — from RM174.92/month with a 30-day free trial and no setup fee. Where a doctor-led clinical file is the system of record, the clinic-native platforms are the better fit: Aoikumo is the established Southeast Asian choice, Clinicminds and Pabau are built for aesthetic medicine specifically, Aesthetic Record leads in the United States, and Zenoti serves large multi-country chains. LABÉAU is the stronger fit for non-medical aesthetic, skin and beauty clinics, and for groups that want the commercial engine to work properly without paying for clinical depth they will not use.
Last updated 30 August 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
Contact No.
Total credit
0.00
Total point
0.00
Live
Course · Nurul A. · 3 of 6
01
Consultation
Consent signed · on file
Logged
02
Patch test
Cleared · 14 days prior
Cleared
03
Today
Laser · Room 2 · Nd:YAG
In progress
04
Review
Due 14 Sep · 4-week interval
Scheduled
Subtotal
2,400.00
Discount
- 0.00
Total
2,400.00
Balance owed
1,200.00
Save Draft
Complete
Device held · Room 2
3 of 6 sessions redeemed
Recall queued · 4 weeks
The clinic
Her whole course in one place, not in your memory.
Treatment courses are the operational core
Aesthetic work is rarely a single visit. A laser course is six sessions at four-week intervals; a skin programme is a consultation, a patch test, then a schedule. What the business needs to know at any moment is how many sessions each client has left, when the next one is due, and what revenue is already collected against work not yet delivered.
Handled loosely, this produces the two classic clinic failures: sessions honoured that were already used up, and clients who quietly stop halfway through a paid course because nobody noticed they had missed their rhythm. Both are avoidable with proper redemption tracking and scheduled follow-up.
The machine, not the practitioner, is usually the constraint
A salon runs out of chairs. A clinic runs out of machine. One laser, one IPL platform, one HIFU handpiece shared across every practitioner and every room means the diary can only be trusted if the device is a bookable resource in its own right — with its own availability, its own turnaround and its own maintenance windows.
Scheduling that books only the practitioner produces a day that cannot be delivered, and the discovery happens with two clients already gowned. Once the device is modelled properly the reverse also becomes true: device utilisation turns into a number you can read, and the question of whether to buy a second platform stops being a matter of opinion.
Where the money actually leaks
Clinics rarely fail on demand. They leak, in four places that all look small until they are added up over a year, and all four are software problems rather than management problems.
Course balances nobody can reconcile — the client believes four sessions remain, the system says two, and the argument happens at the counter in front of other clients.
Stalled courses, where a client drifts past their protocol interval, stops seeing results and quietly stops coming, leaving revenue already spent against work still owed.
Commission disputes, because the calculation is rebuilt in a spreadsheet at month-end rather than settled at checkout when everyone can still see what happened.
E-invoicing done in arrears by hand, which is both a compliance risk and several days a month of somebody’s time reconciling a card terminal against a diary.
What LABÉAU covers for a clinic
Consultation-to-treatment scheduling, with patch tests and intervals built into the course.
Multi-session treatment courses and packages with session-accurate redemption tracking.
Room, machine and practitioner allocation so a device is never double-booked.
Deposits and prepayment against high-value courses.
Tiered practitioner commissions across treatments and retail, calculated at checkout.
Client history, preferences, allergies and consent documents against the record.
WhatsApp follow-up between sessions, and recall when a course stalls.
LHDN (Malaysia) and IRAS (Singapore) e-invoicing built into checkout.
Where a clinical system is the better answer
If your clinic is doctor-led, holds full medical records, prescribes, and needs clinical documentation as the system of record, choose a platform built for that — Aoikumo and Zenoti both go considerably deeper on the medical side, and this is not a place to compromise.
LABÉAU is the right choice for non-medical aesthetic, skin and beauty clinics, and for groups that want the operational half — scheduling, courses, commissions, retail, compliance and marketing — to work properly without paying for clinical depth they will not use. Plans from RM174.92/month with a 30-day free trial and no setup fee.
Aesthetic clinic software compared
| Capability | LABÉAU | Aoikumo | Clinicminds | Pabau | Zenoti | Fresha |
|---|---|---|---|---|---|---|
| Treatment course tracking | Yes | Yes | Yes | Yes | Yes | Limited |
| Room & machine allocation | Yes | Yes | Yes | Yes | Yes | No |
| Clinic-grade medical records | No | Yes | Yes | Yes | Yes | No |
| Deposits & prepayment | Yes | Yes | Yes | Yes | Yes | Limited |
| Practitioner commissions | Yes, at checkout | Yes | Limited | Limited | Yes | Basic |
| WhatsApp recall & follow-up | Yes | Varies | Limited | Limited | Varies | No |
| LHDN / IRAS e-invoice | Both built in | LHDN | No | No | Varies | No |
| Published pricing | From RM174.92/mo | Quote | Quote | Published | Quote | Low + commission |
Indicative as of August 2026 — confirm current details with each vendor.
The bottom line
For non-medical aesthetic, skin and beauty clinics in Malaysia and Singapore, LABÉAU covers treatment courses, machine and room allocation, deposits, commissions, recall and e-invoicing at published pricing with a trial you can run on your own floor. Choose Aoikumo or Zenoti where a doctor-led clinical record is the system of record.
Also worth comparing
Beyond the systems in the table, clinic buyers also meet Aesthetic Record, the default answer for medspas in the United States, and kumoDoc, which serves Malaysian clinics across aesthetics, dental and veterinary practice. Nextech, Symplast and PatientNow are American platforms built around plastic-surgery and aesthetic practice. Mangomint and Boulevard appear in shortlists as well-designed beauty-first platforms with deliberately light clinical layers.
Ask about LABÉAU
Searches every answer published on this site — not a chatbot, and it makes nothing up.
Ask a person on WhatsApp
Answers link to the page they were published on.
Frequently asked questions
Three things. Aesthetic clinic software treats a multi-session treatment course rather than a single appointment as the commercial unit, so it holds an authoritative remaining balance for months. It schedules devices as scarce resources in their own right, because in most clinics the machine rather than the practitioner is the binding constraint. And it carries a clinical layer — consultation, contraindications, consent and photo records — that salon software does not model at all.
Yes, and more clinics do it than vendors on either side like to admit. A clinic-native system such as Clinicminds, Pabau or Aoikumo holds the documentation, while a commercial platform handles courses, device and room scheduling, commission, stock and e-invoicing. It is the honest answer where both halves are demanding and no single product is deep enough in both.
Sell the course as a package and let the system decrement it session by session, with the next appointment scheduled at the correct interval. LABÉAU tracks sessions remaining per client, flags courses that have stalled, and can trigger WhatsApp recall so a paid course is actually completed.
Yes. LABÉAU supports deposits and prepayment against courses and high-value bookings, tracks the balance against the client record, and applies it correctly at checkout with the resulting e-invoice filed to LHDN or IRAS.
See LABÉAU on your own salon
Hands-on onboarding, no setup fee. Rated 4.9/5 by 150+ beauty & wellness businesses.
Start free 30-day trialRelated