For salons, spas and beauty-led aesthetics businesses whose main problems are commercial rather than clinical, yes. LABÉAU covers the appointment diary, checkout, treatment packages, memberships and tiered staff commission on every plan from RM174.92/month, with multi-location reporting on Diamond. Pabau remains the better fit where clinical records and consent documentation are central.
Comparison
The Pabau alternative for salons, spas and beauty-led clinics
Pabau is a UK clinic-first platform used by more than 4,000 practices, strong on clinical records, consent forms and, more recently, an AI scribe. It is priced in user bands — one user, two to three, four to five, six to fifteen, sixteen-plus — and by country, with the figure quoted after a demo rather than published, and messaging, marketing and insight modules sold as add-ons. For a clinic whose work centres on the medical record, that depth is the point. For a salon, spa or beauty-led aesthetics business, it can be more system — and more per-user cost — than the work requires.
Quick answer
LABÉAU is a Pabau alternative for UK salons, spas and beauty-led aesthetics businesses that want published pricing and do not need clinical records. Where Pabau moves up a price band as you add users and sells WhatsApp and marketing as add-ons, LABÉAU charges one flat price from RM174.92/month with no per-user fee, no commission and no setup fee, and every plan includes the appointment diary, checkout, staff commission, packages and memberships, with unlimited WhatsApp reminders and a 7-day free trial. If you need clinical charting, consent forms or an AI scribe, choose Pabau: LABÉAU does not offer clinical records.
Last updated 29 September 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
What Pabau does well
Pabau is built as a clinic system first. Its clinical records, customisable consent and medical forms, and AI scribe are well ahead of general beauty platforms, and more than 4,000 practices use it. For a practice where the medical record is the centre of gravity, that depth is the product.
Where Pabau can cost you more
Pabau is a capable platform. Not every point below applies to every plan or every business, but these are the ones owners raise most often when they compare — check each against your own team size and clients.
Pricing that grows with the team — per staff member, per calendar or per location — or a quote you only see after a sales call.
Client messaging built around SMS and email, with WhatsApp — the app most clients outside North America actually read — missing, sold as an add-on or charged per message.
On marketplace-led platforms, the platform's brand sits in front of your clients, often with a fee on the new clients it introduces.
A narrower set of interface languages, which leaves multilingual front desks and floor staff working in their second language.
No national e-invoicing filed from checkout for Malaysia (LHDN MyInvois) or Singapore (IRAS InvoiceNow), for groups that trade there.
Payment methods weighted to cards, with limited handling of the QR and e-wallet schemes that dominate across Asia.
What LABÉAU does instead
LABÉAU is an all-in-one beauty business management and POS platform used by salons, spas and clinics internationally, covering appointment booking, checkout and payments, inventory, tiered staff commissions, packages and memberships, WhatsApp marketing, loyalty, multi-branch reporting and tax invoicing in one place. It runs in many languages, and where a country operates a national e-invoicing network we support, submission happens at checkout rather than as a separate monthly chore.
Every plan includes the appointment diary, checkout, tiered staff commission, packages and memberships. The client-facing online booking page starts on the Gold plan, and full brand customisation is on Diamond. There is no cap on staff and no per-seat fee on any plan, so the price does not climb as the team grows. WhatsApp confirmations and reminders are unlimited rather than sold in message packs, and there is no commission on the clients you bring in.
It has been built and supported from Malaysia since 2020 and is rated 4.9/5 by 150+ beauty and wellness businesses using it today, priced transparently from RM174.92/month (US$48.98 outside Malaysia) with no setup fee, a 7-day free trial and hands-on one-on-one onboarding rather than a help-centre link.
When you should still choose Pabau
If your clinic is medically led — clinical charting, detailed consent and treatment documentation are the daily work — choose Pabau. LABÉAU does not provide clinical or EMR charting, and a beauty-and-wellness platform will feel thin for that work. Pabau is also the choice if you want an AI scribe writing up consultations.
LABÉAU vs Pabau
| Capability | LABÉAU | Pabau |
|---|---|---|
| Available worldwide | Yes | Yes |
| National e-invoicing filed at checkout | MY + SG built in | None |
| WhatsApp marketing | Reminders on every plan; campaigns (Gold+) | Varies |
| Interface languages | 12 | Varies |
| Staff cap or per-seat fee | None — one flat price | Varies by plan |
| WhatsApp messages | Unlimited, included | Varies — often add-on or per message |
| One-on-one onboarding | Included | Varies by plan |
| Clinical records & charting | No | Yes — clinic-grade |
| AI scribe | No | Yes |
| Published pricing | Yes | Quote only |
| Pricing basis | Flat plan, any team size | User bands: 1, 2–3, 4–5, 6–15, 16+; varies by country |
| Published price | Yes, on the pricing page | Quote after demo; Capterra lists from about US$59/month |
| WhatsApp messaging | Unlimited reminders on every plan | Engage Plus add-on, pay-as-you-go credits |
| Marketing and reporting add-ons | WhatsApp campaigns and marketing tools from Gold; custom reports on Diamond | Marketing Plus, Insights Plus, Care Plus add-ons |
| Free trial | 7 days, no card | Demo first |
| Treatment courses & packages | Yes | Yes |
| UK VAT | Configurable during onboarding | Built for the UK |
| From (flat, any team size) | RM174.92/mo | Varies by region |
Indicative as of September 2026. Vendors change packaging and pricing frequently — confirm current details directly with each vendor.
The bottom line
Choose Pabau if the clinical record is the centre of your practice — it is better at that, and LABÉAU does not try to compete there. Choose LABÉAU if you run a salon, spa or beauty-led aesthetics business and want to know the price before a sales call: one flat plan from RM174.92/month regardless of team size, no commission, unlimited WhatsApp reminders and no marketplace between you and your clients.
Also worth comparing
UK clinics comparing Pabau typically also look at Clinicminds and Aesthetic Record for clinical depth, Phorest and Timely for salon-led businesses, and Fresha where a marketplace matters. Larger multi-site groups add Zenoti to the list, and US med spas often compare PatientNow.
Frequently asked questions
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Pabau prices in user bands — Starter and Solo for one user, Team for two to three, Medium for four to five, Group for six to fifteen and Enterprise for sixteen or more — varying by country, with up to 20% off for annual billing, and quotes rather than publishing list prices. Capterra lists a starting price of about US$59/month. WhatsApp (Engage Plus), marketing, care and insights modules are add-ons, so the figure depends on your headcount and modules. LABÉAU publishes its plans from RM174.92/month with no per-user fee, no setup fee and a 7-day free trial with no card. Confirm current details with each vendor.
It depends on why you are leaving. For clinic-grade records, UK aesthetic clinics compare Clinicminds and Aesthetic Record, and US med spas compare PatientNow and Zenoti. For salon-led businesses, Phorest and Timely. For a salon, spa or beauty-led aesthetics business that wants a published flat price, unlimited WhatsApp reminders and no per-user bands, LABÉAU. Review sites such as Capterra list many allied-health tools as Pabau alternatives too; those are built for physiotherapy and general practice rather than beauty.
The reasons owners and competitors most often cite are cost that rises with each user band, messaging and marketing sold as add-ons, and support responsiveness; some reviewers also mention bugs after the move to Pabau 2. None of these apply to every Pabau customer, so test your own shortlist in a live trial. If clinical records are why you chose Pabau, stay: LABÉAU does not offer them.
No. LABÉAU holds client profiles, service history and notes for beauty and wellness treatments, but it does not provide clinical charting or EMR records. If you need those, Pabau is the better choice.
VAT is configurable during onboarding. Reminders go out over WhatsApp, unlimited, plus email; LABÉAU does not send SMS. Its built-in national e-invoicing covers Malaysia (LHDN MyInvois) and Singapore (IRAS InvoiceNow), which matters only if you also operate there.
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