The best Timely alternative for Malaysia & Singapore
Timely is a well-liked salon and spa platform out of New Zealand, popular across Australasia and the UK for its clean interface and solid booking and client management. For a business in Malaysia or Singapore, the gaps are the familiar ones that come with building for the other side of the world.
Quick answer
LABÉAU is the best Timely alternative for salons and spas in Malaysia and Singapore. Both cover online booking, client records, staff rosters, stock and reporting, but LABÉAU adds LHDN MyInvois and IRAS InvoiceNow e-invoicing at checkout, WhatsApp confirmations, reminders and marketing campaigns, MYR and SGD billing, an interface in English, Bahasa Melayu and Chinese, and one-on-one onboarding in local hours — from RM174.92/month with a 30-day free trial.
Last updated 27 August 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
Timely is a mature, well-designed platform with strong online booking, client history, staff rostering and reporting, and a good reputation for support in its home markets. For salons in Australia, New Zealand or the UK it is a sound and widely recommended choice.
Where Timely falls short outside its home market
Timely is a capable platform built for its home market. The gaps below are not defects — they are the predictable result of building for one country and shipping it everywhere.
No national e-invoicing filed from checkout — LHDN MyInvois (Malaysia) and IRAS InvoiceNow (Singapore) have to be handled outside the system, if at all.
No WhatsApp-first confirmations, reminders or marketing campaigns, despite WhatsApp being the default client channel across most of Asia, Latin America and Africa.
An English-only interface, with nothing for floor staff who work in Bahasa Melayu, Chinese, Indonesian, Japanese or Korean.
Billing and pricing anchored to USD or GBP, and a feature set priced for that market rather than yours.
Support in a distant timezone, with self-serve onboarding rather than one-on-one.
Payment methods weighted to cards, with limited handling of the QR and e-wallet schemes that dominate elsewhere.
What LABÉAU does instead
LABÉAU is an all-in-one beauty business management and POS platform used by salons, spas and clinics internationally, covering appointment booking, checkout and payments, inventory, tiered staff commissions, packages and memberships, WhatsApp marketing, loyalty, multi-branch reporting and tax-compliant invoicing in one place. It runs in eight languages, and where a country operates a national e-invoicing network we support, submission happens at checkout rather than as a separate monthly chore.
It has been built and supported from Malaysia since 2020 and is rated 4.9/5 by 150+ beauty and wellness businesses, priced transparently from RM174.92/month (about US$43) with no setup fee, and includes hands-on one-on-one onboarding rather than a help-centre link.
When you should still choose Timely
If you operate in Australasia or the UK, want a polished and well-supported salon platform, and have no Malaysian or Singaporean compliance requirements, Timely is a solid pick with a long track record.
LABÉAU vs Timely
Capability
LABÉAU
Timely
Available worldwide
Yes
Yes
National e-invoicing filed at checkout
MY + SG built in
None
WhatsApp marketing
Campaigns + reminders
No
Interface languages
8
English
One-on-one onboarding
Included
Self-serve
Online booking & client records
Yes
Yes
Staff rostering
Yes
Yes
Packages & memberships
Yes
Yes
Regional support hours
MY / SG
NZ / AU / UK
From
RM174.92/mo (~US$43)
Varies by region
Indicative as of August 2026. Vendors change packaging and pricing frequently — confirm current details directly with each vendor.
The bottom line
Timely is a good platform built for Australasia and the UK. In Malaysia and Singapore the missing pieces are structural — no MyInvois or InvoiceNow, no WhatsApp campaigns, no local-language interface, billing in foreign currency — and LABÉAU covers the same ground with those included from RM174.92/month.
Also worth comparing
Timely is commonly shortlisted against Phorest, Kitomba and Shortcuts in Australasia and the UK, and against Fresha on price. In Malaysia and Singapore the comparable set is LABÉAU, WESS, Aoikumo and TunaiPro.
Ask about LABÉAU
Searches every answer published on this site — not a chatbot, and it makes nothing up.
For salons and spas in Malaysia and Singapore, yes. LABÉAU matches Timely on booking, client records, rostering, stock and reporting, and adds LHDN/IRAS e-invoicing, WhatsApp marketing, MYR/SGD billing, local-language interface and one-on-one onboarding in local hours, from RM174.92/month.
No. Timely is built for Australasian and UK markets, so Malaysian MyInvois submission is not part of its checkout and Singaporean InvoiceNow readiness is not offered. Businesses using it in this region handle e-invoicing through a separate accounting workflow. LABÉAU submits both directly from the point of sale.
The usual local shortlist is LABÉAU, TunaiPro, Bookit and Aoikumo, with Fresha considered where marketplace discovery matters more than compliance. The common factor among the local options is LHDN e-invoicing and WhatsApp messaging, which is what generally decides against an international platform.
See LABÉAU on your own salon
Hands-on onboarding, no setup fee. Rated 4.9/5 by 150+ beauty & wellness businesses.
