For spas, massage centres, beauty salons and holistic wellness studios, yes — those businesses need bookings, treatment rooms, packages, retail, commission and marketing rather than a clinical record, and that is what LABÉAU is built for. For a physiotherapy, chiropractic, dental or GP practice, MedicalMet is the more appropriate product and LABÉAU is not a substitute for it.
Comparison
The best MedicalMet alternative for spas and wellness centres
MedicalMet and LABÉAU are both Malaysian, both cloud-based, both support LHDN e-invoicing and both publish their prices. They are not, however, the same kind of product, and choosing between them is a question about your business rather than about features.
Quick answer
MedicalMet is a Kuala Lumpur-based medical ERP built around the clinical record — AI-assisted treatment notes, queue management, dispensary and medication management, a patient app — serving chiropractors, physiotherapists, dental and GP practices across Southeast Asia, with published per-user-band pricing from US$12/month for one user, US$45 for up to six users and US$245 for unlimited users, all with unlimited branches. LABÉAU is a beauty and wellness commerce platform built around the treatment business — therapist and room scheduling, prepaid packages and memberships, retail and consumable stock, tiered staff commission, unlimited WhatsApp reminders and LHDN MyInvois and IRAS InvoiceNow e-invoicing — from RM174.92/month flat with no staff cap (stock and WhatsApp marketing from the Gold plan) and a 7-day free trial with no card. Choose MedicalMet if a regulated practitioner is making clinical judgements and the record is the product. Choose LABÉAU if the business runs on bookings, packages, retail and staff pay.
Last updated 24 September 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
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Live
This week · Programme
Mon
Arrival
Intake · 8 guests
Confirmed
Tue
Breathwork
Garden pavilion · 07:00
Confirmed
Wed
Rest day · deliberately held
Held open
Thu
Closing circle
16:00 · all guests
Scheduled
Subtotal
9,600.00
Discount
- 600.00
Total
9,000.00
Deposit held
2,700.00
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Complete
8 guests · rooms assigned
Programme sent · WhatsApp
Therapist roster balanced
The retreat
Guests, rooms and therapists, all agreeing with each other.
What MedicalMet does well
MedicalMet is a clinical system first. It leads with AI-assisted treatment notes, a smart queue, a patient mobile app, dispensary and medication management, and it publishes support for LHDN e-invoicing and Google review automation, serving a stated 5,000-plus healthcare professionals across Southeast Asia from a Kuala Lumpur base.
For a physiotherapy, chiropractic, dental or GP practice, that is the right shape of product and the entry pricing is unusually accessible — materially below Aoikumo and Pabau, the two other systems most often shortlisted alongside it for clinical work in this region. Being Malaysian-built also means the local compliance and support questions have real answers rather than a ticket queue in another timezone — the same advantage LABÉAU claims, and it would be dishonest to pretend otherwise.
Where a clinical ERP is the wrong shape for a wellness business
A day spa, massage centre, beauty salon or holistic wellness studio does not have a clinical record at the centre of its operation. It has a diary, a set of treatment rooms, a menu of packages, a retail shelf and a team on commission — and those are the things that decide whether it makes money.
Prepaid package and course balances tracked to the session, which for most wellness centres is the business model and the largest liability on the books.
Treatment rooms, couches and suites scheduled as resources in their own right, with setup and turnaround time, rather than a patient queue.
Retail stock sold at the counter and consumables drawn down per treatment, reported separately.
Tiered staff commission on services and retail, with tip splitting, calculated at checkout.
Memberships and rebooking campaigns run over WhatsApp (campaigns from the Gold plan) — the marketing engine of a commercial wellness business rather than a clinic.
Client records and package balances held in one system across outlets, with stock and reports across every location on the Diamond plan.
MedicalMet vs LABÉAU pricing
Both publish prices, but they charge on different bases. MedicalMet’s Flex plans are priced by the number of users with system access, with unlimited branches on every tier; LABÉAU is one flat price per plan with no staff cap. Figures as published in September 2026:
MedicalMet: Solo US$12/month (1 user), Basic US$45 (up to 6), Advanced US$100 (up to 13), Expert US$145 (up to 21), Professional US$200 (up to 30), Elite US$245 (unlimited). An Unlimited plan for shift and locum staff and a custom Corporate plan sit alongside. No setup fee, no long-term contract, 7-day free trial.
LABÉAU: Silver RM174.92/month, Gold RM274.92 and Diamond RM598.98 on a 12-month plan, with no staff cap and no per-seat fee on any plan, no setup fee, free data import and a 7-day free trial with no card.
For a solo practitioner or a team of up to six, MedicalMet’s entry price is lower. As the team grows, compare the MedicalMet tier your headcount lands in with the LABÉAU plan whose features you need.
The honest test between the two
Ask what would break first if the system disappeared tomorrow. If the answer is a patient record you are clinically and legally obliged to keep, buy the clinical system. If the answer is that nobody would know which packages had been redeemed, what the therapists were owed, or who was booked into room three at four o’clock, buy the commerce platform.
Plenty of businesses genuinely need both halves — a medical aesthetic clinic, for instance — and that is a real evaluation with real trade-offs. But a spa that buys a medical ERP ends up maintaining clinical apparatus it never uses while tracking its package balances in a notebook, which is the worst of both.
LABÉAU vs MedicalMet
| Capability | LABÉAU | MedicalMet |
|---|---|---|
| Product category | Beauty & wellness commerce platform | Clinical medical ERP |
| Clinical notes & dispensary | No | Yes — core |
| Therapist + room as resources | Yes | Queue-based |
| Package & course balance tracking | Yes — to the session | Packages and bundles |
| Retail & consumable stock | Yes, both (Gold+) | Dispensary-led |
| Tiered commission at checkout | Yes | Commission plans |
| Unlimited reminders; campaigns (Gold+) | WhatsApp marketing | |
| LHDN MyInvois e-invoice | Built in | Yes |
| IRAS InvoiceNow (Singapore) | Built in | No |
| Pricing basis | Flat per plan, no staff cap | By user band, unlimited branches |
| Published pricing | From RM174.92/mo | From US$12/mo (1 user); US$45 (up to 6) |
Indicative as of September 2026, taken from each vendor’s published pages — confirm current details with each vendor.
The bottom line
MedicalMet is a good Malaysian clinical ERP and a poor fit for a spa; LABÉAU is a good wellness commerce platform and not a clinical records system. If your practice is regulated and the record is the product, MedicalMet is the right buy. If your centre runs on bookings, rooms, packages, retail and staff pay, LABÉAU covers it from RM174.92/month with a 7-day free trial and LHDN and IRAS e-invoicing included, adding WhatsApp marketing from the Gold plan.
Frequently asked questions
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No. A spa needs treatment notes, contraindications and allergies against the client record so any therapist can take over safely, which is not the same as an electronic medical record. Buying a clinical ERP for a spa adds cost and daily friction with no operational return, and typically leaves the commercial side — packages, retail, commission — worse served than before.
Both publish LHDN e-invoice support, which is unusual and worth noting — most international platforms in this category offer none. LABÉAU additionally files Singapore IRAS InvoiceNow from checkout, which matters for businesses trading on both sides of the causeway or planning to.
For a small team, MedicalMet: US$12/month for one user and US$45 for up to six, with unlimited branches, rising by user band to US$245 for unlimited users. LABÉAU is a flat RM174.92/month on Silver with no staff cap, so the price does not change as you hire. The comparison only means something if both products fit the business, and for most wellness centres the deciding factor is category fit rather than the monthly figure.
It depends on the practice. Clinics that need medical records compare MedicalMet with Aoikumo (per-outlet plans from RM2,680 a year, with EMR on its Medical Aesthetics plan) and Pabau. Spas, massage centres, beauty salons and holistic wellness studios that run on bookings, rooms, packages, retail and staff commission are better served by a beauty and wellness platform such as LABÉAU. Review directories such as G2 also list MedicalMet alternatives, mostly clinical systems.
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