For medspas and aesthetic clinics in Malaysia and Singapore, yes. LABÉAU covers treatment courses and package balances, device and room scheduling, tiered practitioner commission at checkout, retail and back-bar stock (from the Gold plan), WhatsApp reminders and protocol-interval recall, multi-branch reporting (on Diamond) and both LHDN and IRAS e-invoicing — from RM174.92/month. Aesthetic Record remains the stronger fit for a United States practice.
Comparison
The best Aesthetic Record alternative for Malaysia & Singapore
Aesthetic Record is one of the default answers for a medspa buying its first real system in the United States, combining clinical documentation with the commercial layer around it. Clinics in this region find it through reviews and AI answers, and then find that a product built around American practice carries American assumptions everywhere it goes.
Quick answer
LABÉAU is the best Aesthetic Record alternative for medspas and aesthetic clinics in Malaysia and Singapore. Aesthetic Record is built for United States practice, with documentation and photo workflows weighted to that market. LABÉAU covers the commercial engine a clinic in this region runs on — treatment courses and package balances, devices and rooms scheduled as resources, tiered practitioner commission at checkout, back-bar and retail stock (from the Gold plan), WhatsApp confirmations, reminders and protocol-interval recall, and LHDN MyInvois plus IRAS InvoiceNow filed at checkout — from RM174.92/month with a 7-day free trial.
Last updated 29 September 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
What Aesthetic Record does well
Aesthetic Record is built around aesthetic treatments specifically rather than adapted from general practice management, with charting, consent and before-and-after photography designed for medspa work and a large United States installed base behind it. In its home market the ecosystem, the integrations and the community knowledge around it are all genuine advantages.
Where Aesthetic Record can cost you more
Aesthetic Record is a capable platform. Not every point below applies to every plan or every business, but these are the ones owners raise most often when they compare — check each against your own team size and clients.
Pricing that grows with the team — per staff member, per calendar or per location — or a quote you only see after a sales call.
Client messaging built around SMS and email, with WhatsApp — the app most clients outside North America actually read — missing, sold as an add-on or charged per message.
On marketplace-led platforms, the platform's brand sits in front of your clients, often with a fee on the new clients it introduces.
A narrower set of interface languages, which leaves multilingual front desks and floor staff working in their second language.
No national e-invoicing filed from checkout for Malaysia (LHDN MyInvois) or Singapore (IRAS InvoiceNow), for groups that trade there.
Payment methods weighted to cards, with limited handling of the QR and e-wallet schemes that dominate across Asia.
What LABÉAU does instead
LABÉAU is an all-in-one beauty business management and POS platform used by salons, spas and clinics internationally, covering appointment booking, checkout and payments, inventory, tiered staff commissions, packages and memberships, WhatsApp marketing, loyalty, multi-branch reporting and tax invoicing in one place. It runs in many languages, and where a country operates a national e-invoicing network we support, submission happens at checkout rather than as a separate monthly chore.
Every plan includes the appointment diary, checkout, tiered staff commission, packages and memberships. The client-facing online booking page starts on the Gold plan, and full brand customisation is on Diamond. There is no cap on staff and no per-seat fee on any plan, so the price does not climb as the team grows. WhatsApp confirmations and reminders are unlimited rather than sold in message packs, and there is no commission on the clients you bring in.
It has been built and supported from Malaysia since 2020 and is rated 4.9/5 by 150+ beauty and wellness businesses using it today, priced transparently from RM174.92/month (US$48.98 outside Malaysia) with no setup fee, a 7-day free trial and hands-on one-on-one onboarding rather than a help-centre link.
When you should still choose Aesthetic Record
If you practise in the United States, need documentation aligned to American compliance expectations, and want the integrations and payment rails that market assumes, Aesthetic Record is a well-established choice and a regional platform will not match its fit there.
LABÉAU vs Aesthetic Record
| Capability | LABÉAU | Aesthetic Record |
|---|---|---|
| Available worldwide | Yes | Yes |
| National e-invoicing filed at checkout | MY + SG built in | None |
| WhatsApp marketing | Reminders on every plan; campaigns (Gold+) | Varies |
| Interface languages | 12 | Varies |
| Staff cap or per-seat fee | None — one flat price | Varies by plan |
| WhatsApp messages | Unlimited, included | Varies — often add-on or per message |
| One-on-one onboarding | Included | Varies by plan |
| Aesthetic charting & photo records | Basic | Yes — clinic-grade |
| Treatment courses & balances | Yes | Yes |
| Device & room resource booking | Yes | Yes |
| Tiered commission at checkout | Yes | Varies |
| Protocol-interval WhatsApp recall | Yes | No |
| Regional support hours | MY / SG | US |
| From (flat, any team size) | RM174.92/mo | Varies by region |
Indicative as of September 2026. Vendors change packaging and pricing frequently — confirm current details directly with each vendor.
The bottom line
Aesthetic Record is a strong system for a United States medspa. In Malaysia and Singapore the missing pieces are structural rather than fixable — no MyInvois or InvoiceNow at checkout, SMS rather than WhatsApp, USD billing and support in a distant timezone — and LABÉAU covers the commercial engine with all of those included from RM174.92/month. Where clinic-grade documentation is what you are buying, Clinicminds, Pabau or Aoikumo are the closer comparison.
Also worth comparing
Buyers comparing Aesthetic Record internationally also meet Pabau and Clinicminds, both clinic-native with deeper European footprints, and Zenoti for multi-country chains. In Southeast Asia the equivalent incumbent is Aoikumo, and Mangomint and Boulevard appear in medspa shortlists as beauty-first platforms with lighter clinical layers.
Frequently asked questions
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It is sold beyond the US, but it is built around American practice, and the gaps abroad are the familiar ones: no Malaysian MyInvois or Singaporean InvoiceNow filed at checkout, SMS rather than WhatsApp as the client channel, USD billing, and support in a distant timezone. Those are consequences of building for one market rather than defects in the product.
Aoikumo is the established regional choice, pairing clinical records with strong package and prepaid-credit redemption and Malaysian e-invoicing. LABÉAU is the fit where treatment courses, device and room scheduling, practitioner commission, WhatsApp recall and dual LHDN/IRAS e-invoicing are the priority. Pabau and Clinicminds are the international clinic-native options, and Zenoti serves larger chains.
LABÉAU holds client records, treatment history, notes and consent, with images attached to the client record and the course. It is not a clinic-grade documentation system with structured anatomical charting — for practices where that is central, Clinicminds, Pabau or Aoikumo are designed for it, and some clinics run one of those alongside LABÉAU for the commercial side.
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