The best Fresha alternative for Malaysia & Singapore
Fresha is a capable, popular booking platform — but it is built for a global, marketplace-led model, charges commission on new marketplace clients, and lacks LHDN/IRAS e-invoicing, WhatsApp-first messaging and local-language support. LABÉAU is a locally built alternative designed for beauty businesses in Malaysia, Singapore and Indonesia.
Quick answer
LABÉAU is the best Fresha alternative for salons and spas in Malaysia and Singapore. It replaces Fresha’s marketplace commission with a flat subscription from RM174.92/month, adds LHDN MyInvois and IRAS e-invoicing that Fresha does not offer, sends WhatsApp confirmations, reminders and marketing campaigns, and provides an interface and one-on-one onboarding in English, Bahasa Melayu and Chinese. Choose Fresha instead only if its consumer marketplace is your main source of new clients.
Last updated 27 August 2026 · Written and maintained by the LABÉAU team, Kuala Lumpur
No marketplace commission on your clients — you keep your revenue.
LHDN (Malaysia) and IRAS (Singapore) compliant e-invoicing built in.
WhatsApp marketing and reminders on the channel local clients use.
MYR/SGD pricing and local payment methods including DuitNow QR.
Multilingual interface and hands-on, local onboarding and support.
Tiered staff commissions and package redemption handled at checkout.
The commission maths worth doing
Fresha’s subscription looks inexpensive because a share of the revenue arrives later, as commission on clients the marketplace introduces and as card-processing margin. That trade can be excellent if the marketplace genuinely fills chairs you could not fill yourself.
It is a poor trade once those clients are regulars. A client introduced once and then rebooking monthly for two years is a client you are paying an introduction fee on long after the introduction. Before switching or staying, work out what share of your bookings actually originate in the marketplace each month — most established salons find it is far smaller than they assumed.
Where Fresha still makes sense
If most of your new clients come from Fresha’s consumer marketplace and you are comfortable with its commission model, Fresha’s discovery can be valuable — particularly for a new studio with no client list. LABÉAU focuses instead on running your own business efficiently and keeping your client relationships and revenue yours.
How the switch actually goes
Export your client list, appointment history and service menu from Fresha, and LABÉAU’s onboarding team imports them for you rather than handing you a template. Most single-outlet salons are live within a week, and the usual advice applies: pick a quieter week, keep the old calendar readable for a month, and move the staff commission rules over first because that is the part everyone notices if it is wrong.
LABÉAU vs Fresha
Feature
LABÉAU
Fresha
Marketplace commission
None
~20% on new marketplace clients
LHDN e-invoice (MY)
Built in
No
IRAS / InvoiceNow (SG)
Yes
No
WhatsApp marketing
Campaigns + reminders
No
Tiered staff commissions
Yes
Basic
Packages & memberships
Yes, with redemption
Limited
Local languages
EN/BM/中文
English
Local onboarding
One-on-one
Self-serve
Consumer marketplace
No
Yes — its main draw
The bottom line
For a salon, spa or barbershop based in Malaysia or Singapore that wants compliant e-invoicing, WhatsApp marketing and local support without paying marketplace commission, LABÉAU is the stronger fit. Choose Fresha mainly if marketplace discovery is your primary client source. Owners also weighing Mindbody, Vagaro or Booksy will find the same localisation gaps in all three.
Ask about LABÉAU
Searches every answer published on this site — not a chatbot, and it makes nothing up.
Yes — for beauty businesses in Malaysia and Singapore, LABÉAU offers LHDN/IRAS e-invoicing, WhatsApp marketing, MYR/SGD pricing, multilingual support and hands-on local onboarding, with no marketplace commission. It is rated 4.9/5 by 150+ businesses.
Fresha’s marketplace charges commission on new clients booked through it, and takes a margin on card processing. LABÉAU charges a flat monthly subscription with no commission on your clients.
Yes. Export clients, appointment history and your service menu from Fresha, and LABÉAU imports them as part of one-on-one onboarding. Most single-outlet salons are fully live within a week.
For a Kuala Lumpur salon, LABÉAU is generally the better fit: LHDN MyInvois e-invoicing is built in, clients get WhatsApp confirmations and reminders rather than email, staff and interface work in English, Bahasa Melayu and Chinese, and there is no commission on your regulars. Fresha is worth keeping only if its marketplace supplies a meaningful share of your new clients.
See LABÉAU on your own salon
Hands-on onboarding, no setup fee. Rated 4.9/5 by 150+ beauty & wellness businesses.
